Privacy Policy

Effective Date: 19.09.2024

At Girlnailboss, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our services or visit our website.

1. Data Controller

The data controller responsible for the processing of your personal data is:

• Girlnailboss
• Seringrnplantsoen , 2982BR Rotterdam
• Email: info@capidinails.com
• Phone: 0627393410

2. Personal Data We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, phone number, email address, and mailing address when you book appointments or subscribe to our newsletter.
• Payment Information: Credit or debit card details if you book and pay for services online.
• Usage Data: Information on how you interact with our website, including IP address, browser type, and pages viewed.
• Appointment Details: Services booked, preferences, and feedback.

3. How We Use Your Data

We process your personal data for the following purposes:

• To provide our nail services and manage your appointments.
• To communicate with you regarding bookings, cancellations, or other service-related matters.
• To send you promotional offers, newsletters, and updates if you have opted in.
• To improve our website and customer service experience by analyzing usage patterns.
• To comply with legal obligations (e.g., for accounting or tax purposes).

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you subscribe to our newsletter or provide feedback.
• Performance of a Contract: When you book a service with us, your data is necessary to fulfill that service.
• Legal Obligation: To comply with tax, legal, or other regulatory obligations.
• Legitimate Interest: To improve our services and send you relevant offers.

5. Sharing Your Data

We do not sell or share your personal data with third parties except in the following situations:

• Service Providers: We may share your data with third-party service providers (e.g., payment processors or booking systems) that help us operate our business.
• Legal Compliance: If required by law or to protect our legal rights.
• Business Transfers: In the event of a business sale or merger, personal data may be transferred as part of that transaction.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal obligations, resolve disputes, or enforce agreements.

• Marketing data: Retained until you opt out.
• Booking and transaction data: Retained for [Insert time, e.g., 5 years] to comply with financial and legal obligations.

7. Your Rights

As an EU resident, you have the following rights under GDPR:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can ask us to correct any inaccurate or incomplete data.
• Deletion: You can request the deletion of your data when it is no longer necessary for the purposes for which it was collected.
• Restriction: You can ask us to limit the processing of your data under certain circumstances.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Objection: You have the right to object to processing your data, such as for direct marketing.
• Withdraw Consent: You may withdraw your consent to receive marketing communications at any time.

To exercise any of these rights, please contact us at info@capidinails.com.

8. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files that are stored on your device. They help us track website usage, remember your preferences, and improve our services.

• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: Used to analyze website traffic and usage.

You can manage your cookie preferences or disable cookies via your browser settings. For more details, see our [Cookie Policy].

9. Security of Your Data

We take the protection of your personal data seriously and implement appropriate technical and organizational measures to secure your information. However, no system is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as the use of Standard Contractual Clauses or transferring to countries deemed to have adequate protection by the European Commission.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

• Girlnailboss
• Seringrnplantsoen, 2982BR Rotterdam
• Email: info@capidinails.com
• Phone: 0627393410